Reputation Management Services for Small Business

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Your Reputation Is Your Most Valuable Asset.

When customers search for your business, your reviews determine whether they call you or your competitor.

We help you collect more 5-star reviews, respond to feedback, and build trust automatically.

Customers don’t read your website first.
They read your reviews.

93% of customers read reviews before selecting a local service.
82% of people trust online reviews as much as personal referrals.
A one-star increase on Google Maps can lead to 5–9% more revenue.

If your online reputation isn’t strong, consistent, and visible…

you’re losing business to competitors before you even get the chance to talk to them.

And most business owners don’t have time to:

Ask for reviews
Follow up with customers
Track ratings
Respond professionally

So reputation ends up being reactive, not strategic.

What We Do

We put your review growth and reputation management on autopilot and we run the system for you.

• Automated review request flows via text & email
• Smart timing so you reach customers at the right moment
• Funnels that send happy customers to Google, and unhappy ones to private feedback
• ProSet monitors and responds to reviews on your behalf (if desired)
• Alerts for new reviews so nothing goes unseen
• Monthly reporting showing your improvement

You don’t have to learn new software.
You don’t have to chase customers for reviews.
We handle everything.

The Details

Why It Works

Because trust drives conversion.

When people see:

✓ Real customers talking about real experiences
✓ Consistent reviews over time
✓ Professional responses

They feel comfortable choosing you.
And when customers trust you, they buy faster and more confidently.

This is about removing hesitation so your sales process gets easier.

What You Get

Every Reputation Management engagement includes:

• Automated review collection workflows
• Text + email follow-up sequences custom to your customer journey
• Integration with your existing CRM or point-of-sale
• Review filtering that reduces negative public reviews
• Optional ProSet-managed review response service
• Monthly reporting on review volume, rating trends & reputation growth
• Managed through ProSet’s internal review platform (no client dashboard required)

No new apps.
No logins.
No extra work for you.
We run your reputation system in the background — consistently.